Sephora Tracking
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Company Overview
Sephora operates as a multinational retailer focused on beauty and personal care products. They manage online sales through a platform connecting customers with cosmetics brands. Purchases ship via external carriers, which handle transportation and delivery logistics. Customers receive order confirmations and tracking details after completing transactions. Third-party partnerships enable regional and international distribution networks. The company does not directly control shipping timelines but provides tools to monitor progress.
Services
Customers access order histories and shipment updates through their online accounts. Support teams assist with cancellations for unshipped items via website forms or direct requests. Automated emails notify buyers about dispatch dates and carrier assignments. Regional websites offer localized tracking interfaces for specific countries.
Return policies and delivery windows vary based on destination and product availability. Technical issues with order status pages often resolve by refreshing or clearing browser cache. Delayed tracking details may reflect carrier system lags rather than platform errors. Customer service channels address concerns about lost parcels or incorrect shipments.
Contact
Phone Number: 1-877-737-4672 (U.S. and Canada)
Email Address: [email protected]
Company Address: Sephora USA, Inc.
First Market Tower
525 Market Street, 32nd Floor
San Francisco, CA 94105
United States