Correios Tracking

Company Overview

They provide tools that merge tracking data from multiple shipping carriers into one accessible system. Businesses monitor international and domestic shipments through an interface that updates dynamically. Users manage imported goods by viewing arrival estimates and documentation requirements in a centralized space. The software automatically translates tracking updates into preferred languages for global teams. Custom filters sort packages by destination, service type, or urgency to simplify oversight. Integration with import management systems streamlines customs clearance processes for regulated industries.

Third-party logistics partners share status updates securely via permission-based portals. Clients compare delivery timelines across regions to identify regional performance gaps. Automated workflows generate invoices and duty forms using predefined templates. Historical datasets help businesses assess seasonal demand fluctuations and adjust shipping strategies. Encryption safeguards customer information during data exchanges with external partners. System updates occur without interrupting daily operations to minimize downtime.

Services

The tools display real-time shipment progress across air, ocean, and ground transport modes. Users set triggers for import-related events, such as customs inspections or tax assessments. Analytics tools evaluate carrier punctuality and fee structures for cost-saving opportunities. Inventory modules adjust stock forecasts automatically when delays affect production timelines. Customizable APIs link the software to e-commerce platforms and ERP systems. Scenario analysis features model the impact of tariff changes or carrier rate adjustments.

Digital audit logs track every user action to meet regulatory reporting standards. Mobile compatibility enables drivers and warehouse staff to scan packages offline. Predictive analytics factor in holidays or local disruptions to revise delivery estimates. Training resources include video tutorials and live workshops for new users. Multi-factor authentication protects access points against unauthorized data retrieval. Teams assign roles to limit visibility of financial data or sensitive contracts. Automated backups ensure recovery of critical information during system outages.

Contact

Customer Service Phones:

• 3003-0100 (for capitals and metropolitan areas, landlines and mobile)
• 0800-725-7282 (for other locations, landlines only)
• 0800-725-0100 (for suggestions, praise, or complaints)
• 0800-725-0898 (service for hearing-impaired)

Business Hours (Call Center):

• Monday to Friday: 8:00 AM – 8:00 PM
• Saturday: 8:00 AM – 2:00 PM
• Closed on national holidays

Email (Fale Conosco):

• Available via the official Correios contact form on their website

Headquarters Address:
Empresa Brasileira de Correios e Telégrafos
SES, Avenida L2 Norte
Brasília, DF
Brazil