Carters Tracking
Enter your Tracking Number and click the button
Company Overview
The company sells apparel and accessories for children and families through physical stores and online channels. Customers place orders via their website or mobile app, with options for home delivery or in-store pickup. A branded order-tracking portal lets buyers monitor shipment progress using unique identifiers. Third-party carriers manage transportation, but the systems display updates through a unified interface. Historical data helps estimate delivery windows for future purchases. Return policies allow exchanges or refunds for eligible products within specified timeframes.
Services
Online accounts enable shoppers to review past purchases, track open orders, and manage payment methods. Freight calculators estimate costs during checkout based on destination and package weight. Limited-time promotions occasionally waive fees for qualifying transactions. Customer support teams assist with billing discrepancies, shipment inquiries, or product returns. Live chat features and toll-free lines connect users to representatives during business hours. Login credentials grant access to personalized recommendations and exclusive discounts. International shipping options vary by region, with customs duties outlined at checkout.
Customer Service
- Phone (Order Assistance): 877-333-0117 (toll-free) or 762-232-1399
- Phone (Consumer Affairs): 888-782-9548
- Email: [email protected]
- Corporate Headquarters: Address: 3438 Peachtree Road NE, Suite 1800, Atlanta, Georgia 30326, USA
Visit their order-tracking page for real-time shipment updates. Hours of operation and seasonal policy adjustments appear on the official website. Regional service centers handle specific inquiries, such as international returns or bulk orders.