Intelcom Tracking

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Company Overview

Intelcom specializes in parcel delivery across Canada, partnering with e-commerce retailers to manage last-mile logistics. Their system enables customers to follow shipments using unique identifiers via a web portal. Retailers integrate this tool to share delivery progress directly with end consumers. Clients scan packages at each transit point, updating statuses automatically within digital logs. Shippers access estimated arrival windows and location histories through the portal. Drivers use handheld devices to capture recipient signatures electronically upon drop-off. The company collaborates with third-party platforms like Dragonfly Shipping to centralize regional tracking operations. Subcontractors align routing schedules with dynamic demand using regional distribution hubs.

Services

Customers input tracking numbers on designated webpages to retrieve current package locations and transit histories. Retail platforms embed status widgets to reduce inbound inquiries about order fulfillment. The company coordinates with customs brokers to streamline cross-border documentation for international parcels. Automated notifications inform recipients of delivery attempts and provide rescheduling options if missed. Support teams address issues like delayed scans or incorrect route assignments through direct escalation paths. A map interface displays real-time courier movements for time-sensitive deliveries. Reverse logistics tools simplify returns by generating prepaid labels linked to original orders. Partnerships with major online marketplaces prioritize visibility for high-volume sellers during peak seasons.

Contact

Here are the contact details for Intelcom in Canada:

  • Phone number:
    • General Customer Service: 1-833-640-2301
    • Montreal Office: (514) 807-6086
    • Toll-Free: 1-833-622-1570
    • Additional Toll-Free: 1-844-370-5096
  • Email address:
  • Company address:
    Intelcom Headquarters
    200-1380 William Street
    Montreal, Quebec H3C 1R5
    Canada

For accurate contact information, visit Intelcom’s primary site and navigate to the “Contact Us” section.